Return Policy

At CarluxParts, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

  • Items can be returned within 30 days of delivery.

  • Returned items must be in unused condition with original packaging.

Non-Returnable Items

  • Customized or special-order items cannot be returned unless defective.

  • Clearance or final sale items are non-refundable.

Return Process

  1. Contact our customer service team at [carluxparts77@gmail.com] with your order number and reason for return.

  2. We will provide you with return instructions and shipping details.

  3. Once the item is received and inspected, we will issue a refund or exchange.

Refunds

  • Refunds will be processed to your original payment method within 5–10 business days after the return is approved.

  • Shipping costs (if any) are non-refundable.